FAQs Web Hosting - Web Site Design, Search Engine Optimisation, Internet Marketing by DUO Web Hosting Services of Australia

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FREQUENTLY ASKED QUESTIONS re: web Hosting
DUO Web Hosting Services - Affordable, Reliable Secure Web Site Hosting - Value Driven Features
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  HOW DO I GET STARTED ?
  1. Do you already have a domain name registered ? if not then:

Register your domain with us.

2. Choose the Web Hosting Plan you want and signup online. During the signup process you will need to provide the domain name that you registered in step

1. Note: You will have two separate accounts and two separate billings. One for your Domain Registration, and one for your Hosting Plan.

3. Once we create your account we will send you instructions on how to upload your files for your website, create mailboxes, and manage your web site with our easy to use Control Panel.
 
  HOW DO I UPLOAD MY WEB SITE?
  There are many different options available to upload your website. You can use:

A FTP Client (File Transfer Protocol)
Microsoft FrontPage 2002 or 2003
DreamWeaver

OR, CONTACT US, we can do it for you.
 
  HOW DO I CHANGE WEB HOSTING SERVICE PROVIDERS?
  To change web hosting providers is a relatively easy process.

1. Setup an account with DUO WEB HOSTING.

2. Via FTP, transfer the files that comprise your web site from you current provider to your new account. Create any email accounts for your domain on our servers, via our easy to use Control Panel.

3. Change your DNS to point your domain at our DNS Servers. You accomplish this by contacting your registrar
(ie Melbourne IT) and delegate
NS.downunderonline.net.au
NS2.downunderonline.net.au
to your domain.

Or, you can Transfer your domain to us.

When you create an account with us, step by step instructions are sent to you via e-mail, and we're always here to ASSIST WITH ANY QUESTIONS you may have.
 
  WHAT IS TRANSFER AND HOW IS IT CALCULATED?
  Transfer is the amount of "Data" that is delivered from your web hosting domain to clients. For example, if your web hosting plan allows for 5 GB of monthly transfer and your web site has two files a index.html file with a
size of 5K and a image file with a size of 100k, then each an every time those files are viewed by someone (a end user) via their web browser, then your web hosting account just used approximately 105K of your 5GB limit. All traffic to and from your site is calculated. Email, sending and receiving email, FTP, and web traffic is calculated every month.
 
  HOW DO I UPGRADE MY CURRENT PLAN?
  To upgrade your web hosting plan, please CONTACT US. Please include your current domain name and which plan you wish to upgrade to.
 
  WHAT IS A SSL CERTIFICATE?
  A security protocol that provides communication privacy. SSL enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering, and message forgery. SSL was developed by Netscape Communications Corporation and RSA Data Security, Inc.

We can set up a SECURE SITE CERTIFICATE for you.

Secure Sockets Layer. Used by most commerce servers on the World Wide Web, this high-level security protocol protects the confidentiality and security of data while it is being transmitted through the internet. Based on RSA
Data Security's public-key cryptography, SSL is an open protocol that has been submitted to several industry groups as the industry security standard. Denoted by the letters HTTPS in the URL.


 


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DUO Web Hosting Services Australia - Web Site Hosting Plans, Web Site Design, Internet Marketing, Search Engine Optimisation

DUO WEB HOSTING 
Down Under On-Line Pty Ltd Web Hosting Australia
PO Box 614 Port Douglas Queensland 4877 Australia
EMAIL US  PH: (61 7) 4098 5966  FX: (61 7) 4098 5682




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